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Telecommunications Installation and Repair Workers

Other titles : apprentice communication electrician - switching, apprentice electrician - telecommunications equipment, apprentice telephone switchman/woman, apprentice, communication electrician - network craft


Description :

Telecommunications installation and repair workers install, test, maintain and repair telephones, telephone switching equipment and telecommunications equipment related to transmission and processing of voice, video signals and other data over a variety of media including fibre optics, microwave, radio and satellite. They are employed by telephone and other telecommunications transmission services establishments.

Main duties :

  • install, arrange, remove and maintain telephone equipment, wiring and associated hardware;
  • test installed telephone systems to locate transmission faults;
  • repair or replace defective and damaged telephones, wire and associated equipment.

Switch network installers and repairers perform some or all of the following duties:

  • install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres;
  • inspect and test trunking systems, circuits and equipment;
  • analyze test results and adjust, change or repair switching system, network, associated equipment and software.

Telecommunications service testers perform some or all of the following duties:

  • operate computerized testing systems to conduct service tests on customer lines and equipment;
  • determine the nature, cause and location of service trouble;
  • initiate the dispatch of appropriate repair personnel;
  • complete test reports and maintain test and service records;
  • may assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.

Telecommunications equipment technicians perform some or all of the following duties:

  • install, remove and maintain various telecommunications equipment and related systems such as telex and facsimile machines, teletypewriters, mobile radios, cellular telephones, pagers and other related telecommunications equipment;
  • configure operating systems and install software for access to the Internet;
  • inspect and test operation of telecommunications equipment;
  • diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.
  • Capitale-Nationale
  • Laurentides
  • Chaudière-Appalaches
  • Nord-du-Québec
  • Lanaudière
  • Côte-Nord


Diploma of Vocational Studies (DVS)


Installation and Repair of Telecommunications Equipment

Program length: 2 years

Program Objectives

To develop in the students the competencies required to integrate harmoniously into the school and work environments, to safely and efficiently practise the trade, to verify telecommunications circuits and to perform installation and repair tasks.

Educational organizations offering the program



Diploma of College Studies (DCS)



Program length: 3 years

Program Objectives


The Electrotechnology program aims to train students to be able to perform the activities related to production and set-up of materials and electrical and electronic equipment. The candidates will be employed in public service industries, computer service industries, in telecommunications, factories that produce electric and electronic materials, technical council boards, public and para-public organizations, editing companies and in transport as well as in radiotelecommunications and entertainment. They may also be called to manage projects and personnel, to do customer support, to manage stock and perform administrative duties.

Specialization A - Telecommunications

The main activities and tasks associated with telecommunications technologists are: installations and set up of service, maintenance, repair and modifications or updates of telecummunications systems.

Specialization B - Computers and network

The main activities and tasks associated with computers and network technologists are (electronic section): installation, maintenance, repair and modification fo electronic and computer equipment; (computer section): installation of material and software, maintenance, repair and customer service; (network section): installation, maintenance and functionality of a network and the necessary equipment.

Specialization C - Audiovisual

The main activities and tasks associated with audiovisual technologists are: installation and service set-up, maintenance, repair and modification or updating professional production and post-production systems and high quality diffusion. Radiotelecommunication technicians install, put together and repair electonic equipment that serves to record and broadcast live, as well as recorded, radio and televisions shows, as well as producing audio and visual trailers that are broadcast on the Internet. They work in radio and television broadcasting companies, broadcast equipment companies, and for Internet service communication providers. 

Educational organization offering the program